Sign inBook a demo
ProductWhy LumioIndustries Sign in Book a demo
The front-desk operating system

Your whole front desk, run in one place.

Bookings, contacts, pipeline, and analytics in one system that also answers every call and text. Live in a day, working alongside the tools you already use.

Book a demo▶ See it run a real call

No rip-and-replace. Keep your number, keep your tools.

Workspace
Dashboard
Bookings
Contacts
Pipeline
Analytics
Account
Settings

Good evening, Joyland

Here's what's happening at the front desk
Live
Calls answered
0
+18 after hours
Bookings
0
32 confirmed
Revenue captured
$0
this month
Avg cost / call
$0.26
measured
Recent bookings Today
SRSarah R.ConfirmedJungle Room · 2:00pm
JLJenna L.ConfirmedCastle · Sat 11am
TPTom P.QuotedParty of 20 · Sun
Needs confirming
Mike K.after-hours
Tom P.quote sent
Dana W.reschedule

Bookings

This week · by room
Live
Mon
Tue
Wed
Thu
Fri
10a
Space16 · Lo
Lanes · Webb
12p
Lanes · Kim
Castle · Pratt
Jungle · Park
2p
Jungle · Reyes
Jungle · Diaz
Castle · Ford
4p
Space16 · Roy
Castle · Webb

Contacts

Built from every call
Live
1,284 contacts Search…
SRSarah ReyesBooked+1 (512) 555 · 3 visits
MKMike KimLeadafter-hours · new
JLJenna LopezRepeat+1 (512) 555 · 6 visits
DWDana WhiteCalledreschedule · today
RSRavi ShahLeadcorporate · quoted

Pipeline

12 open · $9.4k in play
Live
New inquiry3
Tom P.
Party of 20
Ravi S.
Corporate
Quoted2
Dana W.
$640 · sent
Booked4
Sarah R.
Confirmed
Jenna L.
Sat 11am
Visited3
Park B.
Re-book?

Analytics

Last 30 days
Live
Bookings by week
Call → booking
68% of answered calls booked
The problem is measured

The calls you miss are already costing you.

30%
of party bookings lost to missed phone calls
Source: Party Center Software
75%
of guests won't call back if they can't get through
Source: ROLLER

Their numbers, not ours. Lumio answers every one of those calls, so they become bookings instead of losses.

One system, not five tools

Everything the front desk touches, in one place.

Stop stitching a phone, a booking tool, a spreadsheet pipeline, and a neglected CRM together. In Lumio it's one system, and it fills itself from every call.

Mon
Tue
Wed
Thu
Fri
Sat
12p
Space · Roy
2p
Jungle · Diaz
Jungle · Reyes
4p
Castle · Pratt
Lanes · Park
Castle · Ford
6p
Lanes · Cole
Jungle · Webb
BookingsEvery party by room and time. Reyes just landed on Saturday at 2, straight from the call.
Any room free Saturday for 12 kids?
Jungle Room's open at 2. Want me to hold it?
Yes please
Answers the phoneSarah's call, booked straight into the system.
SRSarah ReyesBooked
DWDana WhiteQuoted
RSRavi ShahLead
Contacts (CRM)Sarah's contact created itself, matched by phone.
New inquiry
Ravi S.
Corporate
Quoted
Dana W.
$640
Booked
Sarah R.
Sat · 2p
PipelineSarah moved from call to Booked. Nothing falls through.
AnalyticsAnswered vs missed, conversion, revenue captured, cost per call.
The cost of the calls you miss

See what's walking out the door tonight.

Every unanswered call is a booking someone else takes. Move the sliders to match your business.

Calls you miss in a week
after hours, on hold, or no answer12
How often a caller becomes a customer40%
What a new customer is worth to you$300
You're leaving on the table
$0 / month
About $0 a year, going to whoever picked up instead.

Lumio answers every one of those. Live in a day, on the phone number you already have, no rip-and-replace.

Book a demo
A real call, start to finish

Hear how it actually sounds.

Not a robot reading a script. Lumio understands the caller, answers from your own packages and hours, and books the party straight into the system.

✓ Answers real questions from your own info
✓ When it doesn't know, it takes a message, never invents
✓ Books, saves the contact, and logs the call with its cost
Family Entertainment · Joyland0:38
Do you have a room Saturday for a 7-year-old's birthday? About 12 kids.
We do. The Jungle Room seats 20 and it's open Saturday at 2. Want me to hold it?
Yes please, that's perfect.
✓Booking createdJungle Room · Sat 2:00pm · contact saved

Run your front desk on Lumio.

See it answer, book, and log a real call on your own numbers. Live in a day, no rip-and-replace.

Book a demoSign in

Every venue's data is sealed from every other, enforced at the database on every request. Not a policy, a wall.